O Change the time line, become the hero

Routinely, as a C-Level Executive, Senior Manager or Department head you are presented with an important business challenge and you are told to confirm the issues, resolve them effectively to get the organisation back on track, and it goes with out saying that time is of the essence. 

The issue could be anything from sales and marketing performance, which is slowing new customer acquisition, to customer service outcomes that are affecting your key relationships or compliance and business process bottlenecks, which are significantly impacting your profitability and efficiency of operations.

Are you going to be the hero if you get these types of issues addressed in 6-12 months? Not likely. Are you going to be the hero if you get them resolved in 30 days? Absolutely!’

When you go out and muster all of your resources, you will pick your best problem solvers, frame up the path to success, and give them the tools to complete the job, tools which often involve use of technology. However, you may find yourself caught in an entrenched dilemma:

"Business issues are sometimes so time-critical that they cannot wait on a normal IT process—they must be resolved in “30 days or less”.

Consider the following scenarios in which you are likely to find yourself, as you look to resolve a critical business problem:

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