Client Spotlight

For more than a century, BSES has led research, development and extension services for Australian sugarcane production. The BSES head office and major laboratories are located in Brisbane, Queensland. More...

 

The Service


Service Overview – Faulkner Technologies delivers ElasticApps via a Software as a Service platform. Key elements of this service include:

    • Hosting of all ElasticApps for all customers globally
    • Maintenance
      • 24/7 data centre technical support
      • 24/7 SMS monitoring of servers and services 
    • Backup - Automated data backup for customer files and systems to remote locations.

Data Centres – Faulkner Technologies utilises high-end data centres to deliver its solutions to customers:

  • The data centres have 19x 1 Gigabit Ethernet connections to the Internet
  • The data centres feature redundant uninterruptible power  systems (UPS), air conditioning and power generation backup systems 
  • As of May 2007, the data centres contain over 20,000 Windows and Linux web servers, which makes them the world's largest dedicated web hosting provider

Security – Faulkner Technologies protects customer data with an array of industry best practice tools and methodologies that include:

  • Role based security on all code modules
  • Single Socket Layer (SSL) encryption
  • Servers located in secure facilities with identity controlled access and 24/7 monitoring
  • IP Tables-based dynamic firewalls on all machines
  • Intrusion Detection
  • Denial of Service (DOS) protection across all IP address ranges
  • Virus and Spam protection on all servers


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