ElasticApps allow you to establish a range of custom business processes, which can address key sales and customer service activities within an organisation.

Sales and customer service staff are able to create and access business processes, which can quickly define the strategic value of prospects, follow that value proposition as prospects become customers and ensure that the customer’s needs are met throughout the relationship that is built.

ElasticApps allow you to easily customise or enhance your CRM Process, Sales Force Automation or Customer Service Systems.

Key functional capabilities that can be developed using the ElasticApps include:

• Defining and managing specific sales evaluation criteria for prospective customers
• Assessing the initial strategic value of new customers as well as the ongoing strategic value of existing customers
• Customer Service Reporting
• Customer Service Self-Help
  

See ElasticApps in action now with a FREE DEMO ACCOUNT